We don't build simple answering machines. We design Custom Artificial Intelligence Agents connected to your database, ERP, or CRM. Capable of checking real stock, generating quotes, scheduling meetings, and resolving issues on WhatsApp, Email, or Web autonomously.
A traditional chatbot is limited to reading documents and answering FAQs. But real corporate operations require execution: checking the status of a logistics shipment, verifying a technician's availability, or issuing an invoice.
We build a custom decision architecture. Your AI Agent interacts with clients, processes their intent, queries your internal systems via API, and executes the corresponding action without requiring constant human supervision.
You support processes where resolution requires your team to check an external system (inventories, traceability, complex bookings).
You assign operational hours to drafting standard proposals, sending technical documentation, or dumping leads from email to CRM.
You need to automate a sales funnel or deep technical support, where a generic conversational chatbot is insufficient.
You have digital infrastructure (CRMs like HubSpot/Salesforce, corporate ERPs) that has REST or GraphQL API connectivity.
It doesn't just read PDFs. It queries your databases to audit inventory, verify orders, or update records in real-time.
Ability to invoke functions to generate PDF quotes, dispatch contracts, schedule appointments, or process returns automatically.
Operates on WhatsApp Business API, Gmail, and social channels. If a user moves from email to WhatsApp, the Agent maintains context.
Executes triage interviews, captures key industry variables, scores the lead, and transfers them to the sales queue only when ripe.
Faced with exceptions outside its confidence threshold, it transfers control to a human operator, injecting a synthetic summary of the problem.
Consolidates operational metrics and issues periodic reports on resolution rates, processed incidents, and service latencies.
We audit the human decision tree for resolving a request and translate it into logical diagrams to condition the AI's behavior.
We establish bidirectional data pipelines between the Agent (WhatsApp, Email) and your central infrastructure (ERP, CRM, Databases).
We subject the model to stress tests and delineate "Guardrails" (security limits) to ensure it never executes destructive actions.
Controlled launch with active monitoring. We provide a dashboard and adjust the model based on real interactions.
A classic chatbot uses RAG on static documents (PDFs). An AI Agent possesses "Action Capabilities": it reasons, queries databases, and executes calls to external APIs to modify the state of your systems.
Absolutely. The architecture is based on "Minimum Privilege" permissions. The Agent can only read/write to the specific endpoints we authorize, ensuring your ERP's integrity.
Virtually unlimited if the process is structured. From conditional flows ("if there is no stock of X, check supplier Y") to estimating dynamic quotes by cross-referencing variables.
We implement a "Human-in-the-Loop" design if the process is critical. The AI prepares the action (e.g., drafting the transfer), and pauses execution until a human supervisor approves it with a click.
Yes. To interact as a corporate agent via WhatsApp we require the use of Meta's official API, ensuring compliance and stability. We take care of the entire technical process.
Describe your current internal workflows. In 24 hours we will issue an analysis on the viability of integrating an AI Agent and the projected impact on your infrastructure.