Automatic support

If you're slow to reply, the customer goes elsewhere

Your team can't be available at 10pm on a Tuesday. We build chatbots trained only on your company's knowledge: accurate answers 24/7, with nothing made up.

A step up

Goodbye to button-based chatbots

Old chatbots, built on decision trees and buttons, break the moment someone asks something off-script. It's frustrating for the customer and looks bad.

Our assistants genuinely understand natural language: they grasp the context and intent behind a question, and look for the answer in your own manuals, catalogs, or docs.

Answers only using your company's information, never makes things up.
Understands different ways of asking the same thing.
Available 24/7, no matter how many people ask at once.
Hands off to a person when the request genuinely needs one.
Demo — A clinic's assistant
Hi, I wanted to know the price of a dental cleaning and if you take emergencies today.
Hi! A dental cleaning costs €65 (may be covered by insurance). And yes, we take emergencies until 8pm. Want me to connect you with reception for an urgent visit? 🦷
No emergency needed, but I'd like to book the cleaning for Thursday.
Perfect, connecting you with our admissions team now to book Thursday. One moment... ⏳
The cost of being slow

Slow replies cost you customers

Without a chatbot
  • Many customers who don't get a fast reply end up contacting a competitor.
  • Your team loses hours a week answering the same basic questions.
  • Weekend or after-hours inquiries go cold before Monday.
With an AI chatbot
  • Instant replies, any time, without losing the customer to the wait.
  • Your team only steps in for what genuinely needs a person.
  • Full-hours coverage with no night shifts or outsourced support.
When it makes sense

This service is for you if…

  • Your customer support is swamped with repetitive, basic questions.

  • You work with international customers and need to support several languages.

  • You have a lot of technical or product documentation nobody reads on their own.

  • You want to qualify leads before passing them to your sales team.

  • You'd rather keep control of your data than rely on a generic plugin.

Use cases

Where it works best

🏥

Healthcare & clinics

Initial patient triage, insurance coverage questions, treatment explanations, and pre/post-procedure FAQs.

⚖️

Legal & B2B services

Qualifies the contact before booking a consultation: gathers the case context so the lawyer or consultant arrives already briefed.

🛒

E-commerce

Answers shipping, returns, sizing, or product questions without generating a support ticket.

🏨

Tourism & hospitality

Multilingual digital reception: facilities, service hours, cancellation policies, and local recommendations.

🔧

IT & SaaS support

Resolves basic issues using your technical documentation and escalates to human support only when needed.

📚

Education

Answers prospective students' questions: programs, admission requirements, scholarships, and academic calendar.

How we build it

2 to 4 weeks

01

Gathering content

We collect your company's knowledge: documents, catalogs, website, and manuals.

02

Building the knowledge base

We organize that content so the chatbot can find the exact answer when it needs it.

03

Tuning the behavior

We define the tone, what it can and can't answer, and when it should hand off to a person.

04

Launch and follow-up

We install it on your site and review real conversations to keep improving it.

Frequently asked questions

Questions about the chatbot

No. The chatbot only answers with the information we give it: your documents, catalogs, and website. If it doesn't know, it says so and hands off to a person.

Unlike generic plugins, we can host the chatbot on your own infrastructure or dedicated instances, meeting GDPR requirements.

Yes. We can connect the same chatbot to a website widget, WhatsApp Business, or internal tools like Slack or Teams.

Just update the source document. The chatbot uses the new information immediately, no code changes needed.

Yes. It understands the question in the customer's language, finds the answer in your documentation, and replies in that same language.

Try it out

Check how fast you reply today

Request a quick meeting. We'll look at your inquiry volume and whether it makes sense to hand off first-line support to an AI chatbot.