Your customers demand instant answers on WhatsApp, rigor via email, and speed on your website. Managing them separately skyrockets your costs and loses sales. We connect an AI trained on your data to all your lines to answer, sell, and support 24/7.
A WhatsApp message is read in minutes, but an email can be buried for hours. This lack of synchrony burns out your team, frustrates the client, and most critically, ruins your conversion rates.
We implement an artificial intelligence with memory. If a client requests a quote via the web and then messages on Instagram to change a detail, the system knows exactly who they are, what they need, and answers instantly from a single dashboard.
You drive your team crazy looking for the context of a client who writes via three different places.
You have query or purchase intent spikes outside your working hours (nights, weekends, holidays).
Your employees answer the same 10 questions every day, wasting time they should spend generating revenue.
You want to aggressively scale sales but are held back by the cost of hiring more customer service staff.
Resolves doubts, confirms orders, and captures leads directly in the app your clients open 50 times a day.
Reads emails, extracts key data, and drafts precise responses adopting your company's corporate tone.
Catches users discovering you on social media, qualifies them instantly, and sends them straight to your CRM.
An assistant on your webpage that perfectly knows your entire catalog, rates, policies, and processes.
If a sale is high-value or the client shows dissatisfaction, the AI pauses the bot and alerts the right person instantly.
A single secure interface (Kodia Dashboard) to audit, take control of a chat, or review business metrics.
We process your DNA: we let the AI read your website, product PDFs, rates, FAQs, and internal regulations.
We securely link your WhatsApp numbers, email accounts, and social networks to the new central brain.
We fine-tune the AI's voice so it sounds exactly like your brand and strictly prevent it from making up information (hallucinations).
We go to production step by step. We teach you how to use the executive dashboard and give you the keys to monitor performance in real-time.
Absolutely. We integrate advanced models: the AI can transcribe and understand WhatsApp voice notes, read attached PDF documents in emails, and interpret images to give a precise response.
You have total control. You can put it on "autopilot" for quick doubts on your website, or demand that a human review and approve the message before sending via email (supervised mode).
100% secure. We use official APIs and encrypted protocols. Your AI is a private environment: your business data and your clients' data will never be used to train third-party AIs.
Not necessary. The AI automatically detects what language the client writes in and responds fluently in that same language, using your knowledge base.
Traditional chatbots follow a rigid script that frustrares the user (if the client doesn't say the exact keyword, the bot breaks). We build a cognitive system that understands context, reasons, and integrates with your business's core.
Book an obligation-free strategic session with our team. We will analyze your current customer service system and calculate exactly how much time and money this integration would save you.